Privacy Policy

Effective: 6 June 2026

Information collected

We process account details, company and billing information, product and invoice-generation data, support communications, security logs, usage metrics, and payment references supplied by Razorpay.

How information is used

Information is used to operate the service, enforce subscriptions, provide support, prevent abuse, deliver notifications, comply with law, and improve reliability.

Payments

Payment credentials are collected and processed by Razorpay. We store provider identifiers, payment status, amounts, and billing records, but do not store full card or bank credentials.

Sharing and retention

Data is shared only with service providers necessary to operate the platform or when legally required. Inactive customer business data is scheduled for deletion after the configured retention period and warnings.

Security and rights

We use tenant isolation, access controls, encryption in transit, audit logging, backups, and monitoring. You may request access, correction, export, or deletion where applicable.

Contact

Privacy requests can be sent to support@arthikautomation.com.